How Online Backup Works

A small software program is installed on the server or PC that holds your data. The system is then set to connect to SDSL's remote servers via your Internet connection (normally during the night) and upload your selected data files. This data is fully encrypted and password protected so only personnel with authorisation or passwords can access it. It is then stored remotely on SDSL's servers. Manual backups can also be performed at any time by the client.

The next business day SDSL's technical team check your backup reports to ensure it has been performed successfully and completely.

Should the SDSL technicians see from the reports that something is amiss, they will inform you within hours and either run another backup or advise you to investigate any files/folders etc that are missing or shown to be corrupt. The latest delta file technology, data encryption and password protection is used to ensure your data is uploaded very quickly and to keep it safe from prying eyes.

Support

• SDSL are proactive on managed accounts and monitor all backup reports on a daily basis.
• SDSL provide a reactive response to unmanaged accounts.
• Files can easily be restored from any location that has an internet connection.
• Non 'Jargon speaking' technicians are available 9.00am to 5.30pm, Monday - Friday to resolve issues and to advise if your backup has failed or is incomplete.
• Unlimited technical support is included in your monthly fee.
• Client backup and restore available 24 hours per day, 365 days per year.
• Advanced notification of approaching your data limit to enable you to delete data or increase your quota.
• Large data restores are via removable media couriered to site (courier charge only).

Supported Applications & Platforms

• Microsoft SQL Server 7.0 / 2000
• Microsoft Exchange Server 2000 / 2003
• MySQL Database 3.23.42 or later

Run on Multiple Platforms

• Windows 95/98/NT/2000/XP/2003
• Novell Netware 5.1 or later
• Apple Mac OS x